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Manager Noc Interview Questions
1,208 manager noc interview questions shared by candidates
-General network troubleshooting questions -Components of a LAN -SSH and CLI cmd questions
Describe yourself.
What are some negative qualities about you?
What is GSM? Draw architecture of GSM?
Tell me about your leadership style.
Mainly VPN Based questions site to site ASA Phase 1 (IKEv1), and Phase 2 (IPsec).
1.JAM (its "just a minute" round where you have to speak in public related to any topic except politics,religion and caste ). 2.Reasoning and Analytical (Multiple choice questions). 3.Operational HR (Generally situation based questions or Case Study will be asked and some aptitude and reasoning). 4.Final HR (General questions regarding experience if you have any,You will be given a situation and you have to answer appropriately).
what will you do if
Handle customer tickets (interrupt) and auto-generated tickets (incident). ● Execute low to medium complexity projects and changes in Corp Network. ● Handle the business escalation process within SLOs. ● Handle escalations from Junior NOC (Tier I). ● Follow the approved MoP for all troubleshooting and when executing any changes in the network. ● Provide primary on call support. ● Document incident report, postmortem and lessons learned. ● Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF ● Knowledge in Firewalling concepts ● Expert knowledge in IPv4 addressing & subnetting. ● Experience with Enterprise and Service Provider network hardware platforms and architectures, ● Experience working with Service Provider Teams for faults with WAN Circuits. Credentials and Experience ● Industry standard certifications : Required CCNA / JNCIA, Preferred (CCNP,, JNCIP, JNCIS). ● 4-5 Years' experience in Network Operations teams. Knowledge, Skills, Abilities: ● Good oral and written communication skills, ability to articulate network issues. ● Strong LAN & WAN troubleshooting skills. ● Juniper & Cisco hardware experience. ● Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF, ● BGP). ● IPSec VPN & GRE tunneling. ● Knowledge of network standards and practices. ● Experience in dealing with users. ● Strong knowledge of network troubleshooting tools, and monitoring platforms. ● Maintain a high sense of urgency while staying cool under pressure. ● Team-oriented, quick learner and adaptable to changes.
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