Q: What did you find surprising about Hubspot that you didn't think you would after researching? Q: What is your long term career goal? Q: Tell me about a time you mentored a leader?
Manager Support Interview Questions
2,560 manager support interview questions shared by candidates
How do you promote diversity and inclusion when leading a team? How do you coach under performers? What is the ideal state for a customer support team in relation to the rest of the company? What kind of impact can customer support make on a business?
Why are you looking to change jobs/what are you looking for in a company?
Relevant experience to position, interests outside work.
Basic things, what is your experience; how many people have you managed etc. As an aside they consider a ratio of more than 10 people too one manager 'too much'.
Tell me about your background
What is your management style?
How would you motivate an underperforming team.
Areas of interests were about : Critical thinking, Case Management, Product Knowledge and troubleshooting, Global thinking, Team player, Customer advocacy. One of an interesting question was : who's the main competitor ? Looks like many candidate failed on that one.
The questions that you would expect for a CS role.
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