Questions pas trop technique, ça tournait autour du mindset, mes motivations, mes expériences précédentes, etc
Manager Support Interview Questions
2,560 manager support interview questions shared by candidates
Asked about my stengths as a leader.
Describe a time when you needed to overcome a difficult challenge.
Tell me about your experience.
Asked me to questions about my experience, and gave me a home assignment.
What is your background in support
Nothing really unexpected. Interestingly the interview transformed into some form of coaching discussion for a reason I learned later. Therefore the interview was probably a bit atypical.
What does good customer service look like?
What do you feel qualifies you for the role? What do you bring new to the table? How would you motivate your people? How would you handle a low performer?
What is the ARR for your current book of business? Describe a time a client blew up over a critical issue - how did you handle the situation? If you are giving a presentation to an audience including tech support, administrative staff, your day-to-day stakeholder contacts, and C-level, whom do you aim your presentation toward?
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