Why u want to work at spectrum? How will working at this job benefit you? How would u describe customer service? One strength great for this position? Tell me a time you went above a customers expectations? LOTS OF STAR QUESTIONS. Then do u have our current internet service? What’s the different cords? Do u know what’s an Ethernet cord? What does it do? What’s a modem and router do? Do u know what the blinking lights represent? What would u do if u had difficulties connecting to WiFi?
How did you manage cross collaboration with other teams.
Hardest technical issue you solved. Metrics at prev call centers
How do you like to be managed
About experience leading a team
Let me know about a time that you had to deal with HR.
Tell us a time when........ All behavioural questions.
Leadership style etc. No too difficult questions.
Tell me about yourself, Tell me about your strengths, Name a time you went above and beyond.
What experience do you have in innovating projects?
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