Tell me a time when you had to lead a group project? What was the hardest obstacle you faced in your life?
Member Advocate Interview Questions
1,132 member advocate interview questions shared by candidates
They asked about a time when I anticipated someone's needs.
They asked me about availability and schedule.
What was one time that you had to deal with conflict with a difficult person.
You are given a brand new hard drive. Can you describe the process from installing it on a server, to being able to write a file on it?
A customer wants a software patch to be done immediately, but it is not a high priority issue and the software developers do not plan to write the patch soon. How would you act?
one thing was unexpected: a bilingual written exam, translating medical words from french to english and vice versa; and translating e-mails/texts from both languages. I don't mind doing it, but heads up would have been nice from the HR especially if you haven't been speaking a certain language for a while.
Why is customer service important?
Tell me about a challenging experience in a precious role and how you handled it.
What is an example of a time I provided above and beyond customer service
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