Name a time when you had to step up to meet a goal at work?
Member Advocate Interview Questions
150 member advocate interview questions shared by candidates
How did you handle a difficult situation?
How does a deductible work?
What is a challenge you have faced?
Two of the four interviews are testing your knowledge in Health Insurance (though it’s entry level). They have you review a sheet of terminology and then work flows, then grade you on how well you answer theoretical questions.
Why Collective Health?
Why do you want to be a Member Advocate?
Why do you want to be apart of the Member Advocate Team?
How do you keep yourself calm, what are your coping skills for overcoming stress?
Tell me about a time when etc.. those types of questions.
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