What do you feel would be the biggest challenge in working remote, for you?
Member Champion Interview Questions
141 member champion interview questions shared by candidates
What are your thoughts about refunding people who have legitimate complaints?
Look at this list (https://bit.ly/2T1nl8U) and pick the 5 things that most excite you. Also pick the 5 things that least excite you.
A user requests an integration with a service that we don't support yet. Compose an example reply to that user.
Tell us about a personal or professional goal you achieved, and how you achieved it.
Why do you want to work for Zapier? What would you say to an angry customer?
Tell us about your experience leading a team. If you've directly managed a team, how large was your team? If not, tell us about what type of team you were leading. *
The questions themselves were not difficult if you have a Customer Support background, and know how to write up a really good email. The more difficult portion is honestly how much time they take up. to answer.
How do you think customers should be dealt with when they ask for refunds?
Are you willing to work 50-55+ hours a week?
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