They asked multiple questions about scenarios.
Member Services Representative Interview Questions
54,705 member services representative interview questions shared by candidates
What would you describe is good customer service
Explain a situation where you were under pressure and how you overcame it.
Unlike Sainsburys, Ocado will deliver shopping and take it through to the customers kitchen. If you were leaving a customers premises, and realised you had spilt red wine on their carpet, what would you do?
What is your alcohol of choice?
Why do you think you can do well in this position?
Tell us about a time you received feedback from a customer?
What are your hobbies outside of work?
What's your availability & are you willing to work in surrounding stores?
What things are you good at?
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