What was a time you solved conflict with customer?
Membership Representative Interview Questions
1,605 membership representative interview questions shared by candidates
How is your experience with customer service?
Why did you choose the Y? Do you know what our mission is?
Are you willing to work weekends?
Since this was for a mid/senior level position, I was not surprised by any of the questions. This position focused on retaining and growing memberships, so I did my homework in reviewing the Y's website in great detail and learn all that I could about non-profit membership related challenges via Google searches.
What is your availability?
How have you handled an angry customer
Name a positive and a negative experience with co-workers. How did you handle each?
there was a question about how would i quickly analyze a membership program, what would be the 3 main questions to evaluate a current programm
Name a situation where you handled a conflict positively
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