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In a call centre at a major Telco there are x agents. Within the first hour from 9am to 10am, y percent of them answered one call each from customers. Of the rest, half took 2 calls each, half took no calls during that first hour. How many calls altogether did the call centre answer?
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Senior .NET Developer

Interviewed at Cyara

3.6★
Jun 28, 2019

In a call centre at a major Telco there are x agents. Within the first hour from 9am to 10am, y percent of them answered one call each from customers. Of the rest, half took 2 calls each, half took no calls during that first hour. How many calls altogether did the call centre answer?

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