Q1: Tell us a time you went out of your way to make a difference to someone that improved their day. Q2: Describe a time when you missed a deadline or personal commitment. How did that make you feel? Q3: Give an example of a time you have had to deal with change, professionally or personally? Q4: Tell us about a time when you have rolled up your sleeves to help your team or someone else? Q5: Have you ever dealt with someone difficult? How did you handle the situation?
How would you handle a problem with a coworker?
What’s the most recent thing that you have learnt?
Initial interview was high-school level easy. Second interview was generic without any difficult questions.... Very easy....
Additional Certificates
What do you now about Capita and DCC and what you think this role entails? (from digital interview)
Tell me a little bit about yourself?
Name one time you have gone above and beyond your required duties to exceed expectations.
How comfortable are you with the responsibilities and hours of this job?
Tell me a time you had to deal with a guest
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