Name a difficult time you had dealing with a client, and tell me how you resolved it
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Tell me about yourself
Asked about what do you know about Nextgen? What do you know about our clients and type of work our client is doing?
Why do you want to work for LACOE?
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Why Ashley?
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Little-Bit tough .
The most difficult part of the interview was the theoretical side of things. It was difficult to take a step back and look at the entire situation they were describing because most of these situations could have several very different outcomes. Luckily I was familiar with how management deals with guests and the limits they'll go to to ensure guest happiness so it was a lot of finding the happy medium between guest satisfaction vs business sense.
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