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7,423 online customer support interview questions shared by candidates

Every question was unexpected - the vast majority could have been answered through even the most cursory glance at my CV. For example, I was asked how I would handle writing copy for in-store catalogues given that I 'had no experience outside digital'. I pointed out that I actually had five years of experience with a mail order company, for whom I wrote at least two 70-page catalogues per year, one of which won an industry award.
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Online Merchandising Manager

Interviewed at Robert Dyas

3.2★
Dec 5, 2013

Every question was unexpected - the vast majority could have been answered through even the most cursory glance at my CV. For example, I was asked how I would handle writing copy for in-store catalogues given that I 'had no experience outside digital'. I pointed out that I actually had five years of experience with a mail order company, for whom I wrote at least two 70-page catalogues per year, one of which won an industry award.

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