Tell me about a time you had to counsel a customer against doing something while remaining customer-obsessed. Tell me how you handled a time your coworker was doing something that negatively impacted your work. Tell me about a time you failed to keep a promise.
During the try-out no direct questions, only several exercises to complete within the whole day.
Do I have reliable transportation?
General networking / technology questions. Talk about past experiences with customers and technology solutions.
How do you feel about (client's) culture?
Ich wurde gefragt wie ich in bestimmten Situationen reagieren würde.
Would you be willing to work on certifications on your own time?
Tell me the steps you would take to deploy a new software or tool to a large organization.
Give an example of managing a difficult client.
Standard support knowledge questions in regards to networks, windows devices and telephony.
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