Your typical STAR related questions.
Operations Agent Representative Interview Questions
334 operations agent representative interview questions shared by candidates
What's your greatest weakness? When did you go above and beyond in providing customer service in your past work experience? How do you respond to an angry customer? How do you multi task?
Why do you want to work here?
Tell me about yourself What will you do when meeting difficulties during the job
Tell us about a future world where your toaster comes Dropbox enabled.
Why Dropbox?
How much do you know about our company? Detailed experience etc.
what is the role of operation agent
Why SWA? Specific experience with a difficult coworker and how you resolved it. Specific experience with a dissatisfied customer and how you resolved it.
Same CSR questions as everywhere else.. name a time something went wrong, how did you handle it.. etc etc.
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