This company is desperate to find people because we were notified we would be doing a drug test and one lady raised her hang and said to she would fail it and decided to walk out. Later after a few min. our interviewer said she didn't even get a chance to tell the girl who was going to fail the drug test that she could have come back in a month or two. We were all left speechless.
Give an example of when you had to deal with a difficult customer and how you overcame this
To use the STAR system to described a time when I felt empowered.
How my previous experience will support me in this role
Tell me about a time you successfully communicated a complex and essential message to key stake holders.
What is the best thing you liked about your last job? What is the worst thing you liked about your last job?
have you worked in sales? what was that like? do you think you could handle a call center environment?
How would you handle rejection? How do you organize your time at work'
What is a good customer service for you?
How can you sell the smart phone to the person who’s comatose for 40 years?
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