None of the questions were very difficult, because they were all questions people have listed here on Glassdoor, and I'd prepared answers.
Overnight Associate Interview Questions
2,598 overnight associate interview questions shared by candidates
No difficult or unexpected questions, this isn't NASA, they hire people who can't even read let alone have the ability to answer any tricky questions on the spot
Nothing special, all questions were easy to answer.
I was mostly surprised by the amount of questions encountered. I was first asked questions by the first person to interview me, but after that I was asked the same amount of questions by the next two follow up interviews.
How would i solve problems or complaints from customers?
Easy and basic questions that will include things like "Think about a time whenever you needed to do something but had limited amount of time to get it done, what was it and what did you do to get it done in time?"
Most difficult question: "Describe a time when you were faced with an unexpected problem and you had to make an on-the-spot decision to fix the problem. Did you solve the problem on your own or did you need help?"
Tell about a time you had to deal with a difficult customer. How did you handle it and what was the result?
Why do you want to work at Kohl's?
Describe a time you had a conflict with someone and how you resolved it
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