My interview was the Lowe's Standard of ... Describe a work related problem and how you solved it...... Tell me about an instance when you provided customer service in a difficult situation........... What is your strongest personal trait? How and why is it a benefit?
What was a time when you worked with a difficult co-worker and how did you handle it?
Experience in retail stores
Tell me about a time you went above and beyond in customer service.
Tell me about a difficult situation you overcame.
What is customer service to you as it relates to a customer in the store ?
What position do you see yourself within the company long term
Describe a time when you had to deal with a difficult customer. What made the customer difficult to deal with? How did you resolve the situation? How did the customer respond to the way you handled the situation?
How would you change someone else opinion to your own?
Name a time when you went out of your way to help someone. What was the outcome.
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