No specific question was particularly difficult or unexpected. The most challenging part of the process was preparing and delivering the presentation.
Passenger Service Interview Questions
751 passenger service interview questions shared by candidates
How do you handle irate customer/passenger?
First question is Introduce yourself.
How would you deal with an angry customer?
How do you feel about working unsociable hours?
What was one time you handled a difficult/upset customer?
Do you easily become stress in a hard situation?
How do you work together in a team .. what are some of your strengths and weaknesses that show?
In Personal Interview they asked some general questions regarding my family and why I choose the Aviation Industry. And some industry related questions.
How will you travel to Heathrow for your shifts?
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