What was a moment you made a meaningful change in your workplace?
Phone Interview Questions
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What do you do if a passenger comes on the aircraft with too many carry-on bags and refuses to check them? What do you do if a passenger complains about a crying baby? Is safety important to you inthe work place and everyday life and why? Captain turns on the fasten seat belt sign and a passenger has their child asleep on the floor what would you do? What would you do if a toddler was running in the aisle and a passenger complains? You can't serve alcohol to intoxicated passengers what would you do if a drunk passenger asks for more alcohol? Your flight has already been delayed due to weather and passengers are upset. What would you do if a passenger was irate because their first choice of food was unavailable?
What is your previous experience in customer service?
No difficult/unexpected questions.
What do you know about the company?
Please tell us your past interpretation experience.
No questions were difficult, the interview was very brief.
How good are you with people?
Tell me a bit about yourself
How many languages do you speak?
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