Which department would you most likely enjoy working in and why?
Pos Interview Questions
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Do you believe that the customer is always right? Why or why not?
Describe one instance when you experiences great customer service?
What would you do if you had made a mistake?
Was sind deine Stärken/ Schwächen?
Ao final da entrevista, perguntaram como eu me imaginaria nós próximos 10 anos. Perguntaram também qual era meu objetivo na empresa mais adiante.
Perguntaram se eu teria problemas quando um cliente zangado, fosse ríspido e me tratasse de forma não amistosa.
Do you agree with the change management process?
Como você reagiria com um cliente furioso?
O que eu faria em uma situação de contingencia , com clientes agressivos e desrespeitosos .
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