In one of your previous jobs, how did you handle (such and such) when (such and such) happened? [not an exact question obviously, but the majority of questions have this format]
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If I'm fliexible in hours
Give an example of great customer service
On a scale of 1 to 10 how self motivated are you?
How would you handle a disgruntled customer and change them to a happy customer?
I was asked to tell them about myself. Also they asked how I would handle an angry customer
Have you or any relatives of yours previously worked for Kohl's?
Basically what my experience was like at my older jobs and what I did there. And possibly how it would apply yo khols and my availibilty
Why do you want to work at Kohl's?
Where do you see yourself in 5 years?
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