Very specific scenario based questions
Pos Interview Questions
782 pos interview questions shared by candidates
It was difficult for me because I didn't have any retail experience. So, when they asked "Describe a difficult situation you have had with a customer and how did you handle it", I just put what I would have done in a difficult situation.
Have you ever been late to a prescheduled appointment? Why do you want to work at Kohls? Would you be willing to solicit our Kohls Charge? Tell me a situation where you went above and beyond the call of duty Tell me about your previous work experience and job duties
There weren't any difficult or unexpected questions. I got the impression they were in a pinch for seasonal help. After working there for several months and seethe turn over rate I understand why it's not difficult.
The most difficult question is explaining a time you went above and beyond in a customer service situation.
The questions were standard but mainly related on customer service. When have you gone above and beyond for customer service, What did you like-dislike at your last job.
What is three of your best qualities
Be prepared to answer a question about a time when you performed well under stress.
name a time you went above and beyond what happened customer
Tell me about yourself? What is your availability? Have you ever received any awards or recognitions? Would you be willing to solicit credit? Is the customer always right? (YES!)
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