Practice Manager Interview Questions

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Say an employee comes to you with a complaint about a client that seems to have an attitude when in the hospital, the employee requests to no longer deal with that client. How would you handle this situation and give an example or similar situation you were involved in and tell us how you handled the employee as well as the client.
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Veterinary Practice Manager

Interviewed at Banfield Pet Hospital

2.8
Dec 5, 2011

Say an employee comes to you with a complaint about a client that seems to have an attitude when in the hospital, the employee requests to no longer deal with that client. How would you handle this situation and give an example or similar situation you were involved in and tell us how you handled the employee as well as the client.

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