Assume you're the Head of Customer Experience at Apple inc. One customer complaints that he bought an iPhone XS recently and it is having a faulty camera. He approached Apple Service Centre and they couldn't find the fault in the device. No physical damage was found. So it's probably a manufacturing defect. So at this situation, what do you do?
Tell me more about yourself
Why did you apply to this role/company?
What type of person are you at the party?
Be prepared to understand their competition
About the current role and task perform
HR - Behavioral-based questions When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience? Tell me about a time when you were faced with a problem that had a number of possible solutions?
Experiencias previas, repasando mi CV
Tell me how you would approach the role
What value of the company reaonated with you and why
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