Prevention Specialist Interview Questions

1,606 prevention specialist interview questions shared by candidates

I was to explain my thought process and procedures that I would do to assist someone who comes to the "Customer Service Desk" of a store I was manning and they brought back an item that they, initially, really wanted. This item broke and now they no longer liked it and wanted a refund. How would I handle it?
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Identity Theft Prevention Representative

Interviewed at Qualfon

2.9
May 28, 2016

I was to explain my thought process and procedures that I would do to assist someone who comes to the "Customer Service Desk" of a store I was manning and they brought back an item that they, initially, really wanted. This item broke and now they no longer liked it and wanted a refund. How would I handle it?

There wasn't much difficulty on questions. I have plenty of experiences in the retail,entertainment/bar industry to answer them well with a calm & collected composure. Any1 with little to no exp will probably have difficulty vs. the exp/veteran LP Investigator would only have the small issue of which experience to share w/ the interviewer. The 2 questions I was expecting that never surfaced was "Do you think you're over qualified for this position?" & "How many apprehensions can you make for us on a weekly or monthly basis?" I had the chance to ask my 2nd interviewer a lot of questions. I did kind of feel bad since all other managers were leaving for their lunch or early dinner, but the manager was ok with it.
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Loss Prevention

Interviewed at Nordstrom

3.5
Sep 2, 2013

There wasn't much difficulty on questions. I have plenty of experiences in the retail,entertainment/bar industry to answer them well with a calm & collected composure. Any1 with little to no exp will probably have difficulty vs. the exp/veteran LP Investigator would only have the small issue of which experience to share w/ the interviewer. The 2 questions I was expecting that never surfaced was "Do you think you're over qualified for this position?" & "How many apprehensions can you make for us on a weekly or monthly basis?" I had the chance to ask my 2nd interviewer a lot of questions. I did kind of feel bad since all other managers were leaving for their lunch or early dinner, but the manager was ok with it.

Has there ever been a time where you witnessed a fellow employee find money on the ground and kept it for themselves rather than turning it in to lost and found or human resource? If so, please explain how you would approach the employee and ask them about the money.
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Loss Prevention Agent

Interviewed at Nordstrom

3.5
Oct 22, 2014

Has there ever been a time where you witnessed a fellow employee find money on the ground and kept it for themselves rather than turning it in to lost and found or human resource? If so, please explain how you would approach the employee and ask them about the money.

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