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The process was very similar to how others have described it. First there is a phone screen followed by an on-site interview with four rounds. The first seemed to be more behavioral and I was asked questions about my background and to describe my best day at my last job. The others were more conversational and I learned more about what the different managers did on their respective teams. There was also an email exercise where you had to respond to a few different customer service scenarios. If you are invited back for another round, you will meet with the hiring manager of a particular sub-group and talk more to assess mutual fit. Again, much more of a get to know you than an interview.
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Product Operations Analyst

Interviewed at Zenefits

3.8★
Feb 7, 2015

The process was very similar to how others have described it. First there is a phone screen followed by an on-site interview with four rounds. The first seemed to be more behavioral and I was asked questions about my background and to describe my best day at my last job. The others were more conversational and I learned more about what the different managers did on their respective teams. There was also an email exercise where you had to respond to a few different customer service scenarios. If you are invited back for another round, you will meet with the hiring manager of a particular sub-group and talk more to assess mutual fit. Again, much more of a get to know you than an interview.

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