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184 product support analyst interview questions shared by candidates

Video Interview. Q. Why FDM? Q. Tell me about yourself Q. How do you keep up to date with the latest IT news? Q. How would you feel if you had to relocate? Give an example of a time that you showed flexibility. Hint: Very important to mention / relate any personal skills back to FDM and how you would benefit them and how they as a company can benefit you and help your growth. Assessment day Interview. There will be three interviews that will be conducted, each interview will have a different topic, i.e. 1. FDM and the IT industry 2. Your degree and career history 3. Your professional and personal motivations Four questions will be asked per interview, they will not be competency based questions but questions that are designed to get to know you and understand you as an individual. Questions in no particular order, and those that I can remember include. Q. Why FDM? Q. What FDM qualities most relate to you as an individual? Q. Apple or Android? Q. How have you used any technical skills you have gained practically? Q. Why did you choose your degree? Q. If given the chance, would you choose your degree again? Q. How do you seek to challenge yourself? Q. Would you sacrifice the quality of work to meet a deadline? Q. What do you think of organisational change? Q. What have you read in the IT industry recently, and why did you find it interesting? Once done you will be conducting 3 tests, a GCSE maths test, Venn Diagram test and an aptitude test, not hard, just make sure you brush up on your GCSE maths and mental arithmetic, you will not be permitted to use a calculator. Good Luck.
avatar

Product Support Analyst

Interviewed at FDM Group

3.1★
Jun 25, 2016

Video Interview. Q. Why FDM? Q. Tell me about yourself Q. How do you keep up to date with the latest IT news? Q. How would you feel if you had to relocate? Give an example of a time that you showed flexibility. Hint: Very important to mention / relate any personal skills back to FDM and how you would benefit them and how they as a company can benefit you and help your growth. Assessment day Interview. There will be three interviews that will be conducted, each interview will have a different topic, i.e. 1. FDM and the IT industry 2. Your degree and career history 3. Your professional and personal motivations Four questions will be asked per interview, they will not be competency based questions but questions that are designed to get to know you and understand you as an individual. Questions in no particular order, and those that I can remember include. Q. Why FDM? Q. What FDM qualities most relate to you as an individual? Q. Apple or Android? Q. How have you used any technical skills you have gained practically? Q. Why did you choose your degree? Q. If given the chance, would you choose your degree again? Q. How do you seek to challenge yourself? Q. Would you sacrifice the quality of work to meet a deadline? Q. What do you think of organisational change? Q. What have you read in the IT industry recently, and why did you find it interesting? Once done you will be conducting 3 tests, a GCSE maths test, Venn Diagram test and an aptitude test, not hard, just make sure you brush up on your GCSE maths and mental arithmetic, you will not be permitted to use a calculator. Good Luck.

There are 3 barrels. One has apples, one has oranges and the other has a mix of apples & oranges. There are also three labels, one is apples, one is oranges, and the other is apples & oranges. Each barrel has one label, but each barrel is incorrectly labeled. You cannot look into the barrels, but you can choose to take one fruit out of one of the barrels. After taking the one fruit, you should be able to correctly determine the contents of each of the barrels.
avatar

Product Support Analyst

Interviewed at Xevo

3.9★
Mar 29, 2018

There are 3 barrels. One has apples, one has oranges and the other has a mix of apples & oranges. There are also three labels, one is apples, one is oranges, and the other is apples & oranges. Each barrel has one label, but each barrel is incorrectly labeled. You cannot look into the barrels, but you can choose to take one fruit out of one of the barrels. After taking the one fruit, you should be able to correctly determine the contents of each of the barrels.

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