Product Support Engineer Interview Questions

506 product support engineer interview questions shared by candidates

A colleague of yours was sent an error. He does not know what system it belongs to, and has no idea how to solve the problem. The error can be seen in (temporary link goes here, with log error message) . Analyze the error message. What can you say about which is the system where the error is happening, and about the error itself -- insights that can help solving the problem?
avatar

Product Support Engineer

Interviewed at OutSystems

3.8
May 20, 2020

A colleague of yours was sent an error. He does not know what system it belongs to, and has no idea how to solve the problem. The error can be seen in (temporary link goes here, with log error message) . Analyze the error message. What can you say about which is the system where the error is happening, and about the error itself -- insights that can help solving the problem?

Your boss calls you and tells you he cannot print a document. It’s late in the morning and you are late for work; also, you only have the phone he rang you at - you forgot your cell phone and laptop at work. Your boss needs the document printed in 10 minutes and he does not know what to do!
avatar

Product Support Engineer

Interviewed at OutSystems

3.8
May 20, 2020

Your boss calls you and tells you he cannot print a document. It’s late in the morning and you are late for work; also, you only have the phone he rang you at - you forgot your cell phone and laptop at work. Your boss needs the document printed in 10 minutes and he does not know what to do!

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