Product Support Interview Questions

2,283 product support interview questions shared by candidates

- How do you prioritize your work? - What was the hardest customer you've had to work with? - Why do you want this particular role? - What are 3 things you value (qualities) in a team member you work with? - How would you troubleshoot notification problems, if a customer said they weren't receiving them? - What is DNS? - What is a DNS mx record? - Describe the internet to someone who has no knowledge of it
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Product Support Specialist

Interviewed at ScalePad

4.2
Mar 9, 2023

- How do you prioritize your work? - What was the hardest customer you've had to work with? - Why do you want this particular role? - What are 3 things you value (qualities) in a team member you work with? - How would you troubleshoot notification problems, if a customer said they weren't receiving them? - What is DNS? - What is a DNS mx record? - Describe the internet to someone who has no knowledge of it

Linux and SQL related: 1. Write an SQL query to find age of students between 30 and 40. 2. SQL query to show 1st record only among the results. 3. Joins and type of joins. 4. Normalisation 5. How to check which process is occupying the highest space. 6. How to kill a process. 7. Difference between ps and top command. 8. Grep command 9. How to create a directory with parental path. 10. How to give permission to a file. 11. What you do if server is down. 12. What to do if client is unable to access your application. 13. Good and bad client experience.
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Product Support Engineer

Interviewed at Sprinklr

3.5
Feb 12, 2021

Linux and SQL related: 1. Write an SQL query to find age of students between 30 and 40. 2. SQL query to show 1st record only among the results. 3. Joins and type of joins. 4. Normalisation 5. How to check which process is occupying the highest space. 6. How to kill a process. 7. Difference between ps and top command. 8. Grep command 9. How to create a directory with parental path. 10. How to give permission to a file. 11. What you do if server is down. 12. What to do if client is unable to access your application. 13. Good and bad client experience.

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