Nothing super unexpected. They seemed to want to get to know what you were like as a person.
Product Support Interview Questions
2,283 product support interview questions shared by candidates
Describe the most challenging technical challenge you've encountered and how you resolved it.
I was asked questions based on Linux, Windows, Database, Networking and Troubleshooting as well as a lot of behavioral questions. They also asked me a lot many questions from my resume (i.e. projects and past jobs)
Describe object oriented programming.
When a client complains there is some problem with their client database, what will you do to resolve the problem? (assume there is a production database as well)
Product support question: Say a customer calls you about a problem in your software, how do you handle it? What information should you get from the customer.. etc.
College assignments and projects relating to the role and to Cloud?
Tell me what you know about SAP? What do you know about SAP HANA? What do you know about SuccessFactors?
Tell me about yourself? What made you go into computer science?
Asked about my college GPA and the length of time there.
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