Assignment on product support.
Product Support Interview Questions
2,283 product support interview questions shared by candidates
Customer handling situations to test your skills and an assignment
They ask about your computers knowledge and various OS you have worked upon.
They did not give interview questions in round 1. Only consider candidates who send in a video
Basic. Interviewer was not knowledgeable
Tell me about a time you provided exceptional customer support
where do you see yourself in 5 years?
Basics about sql
Writing & Communication 1. Scenario - Customers are not able to access the last9.io dashboard. You are receiving complaints on Slack from some customers. a. Please write a slack response to one such customer. b. Outline the next steps that you will take after receiving such a complaint. 2. One of the customers asks you a question that you do not know the answer to. How will you respond? What will be the next steps?
there was no difficult or unexpected question
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