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Product Support Interview Questions
2,280 product support interview questions shared by candidates
It was pretty conversational.
How I handle an unsatisfied customer.
Resume walk through
Name a time an customer had an issue and how did you handle it.
Tell me about yourself.
All behavioral and experience based questions. Not very difficult. Describe what you consider to be a outstanding customer service experience?
If you had to optimally fill a train car with marbles, how would do it? Super open ended, I asked if they meant I had to do it by hand, what tools I had, if I needed to be cost effective, did it need to be repeatable etc. and they didn't want to specify.
I would like to conduct a 15 minute screen with you today or tomorrow. Please send me several available times.
What type of role you performed in your former job?
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