Describe a difficult interpersonal conflict you have had in your working career
Product Support Interview Questions
2,283 product support interview questions shared by candidates
what are data structures? types of data structures? what is a database? SQL queries on some tables? essential java, Linux commands,
technical background
why you want to work with us Aptitude test
There was one Scenario based questions on Network troubleshooting. It expected us to apply each and every concept of network layers & Linux debug. It was extremely logical & the approach required was entirely conceptual based.
introduce yourself, your strengh, your weakness
Any critical issue faced or any mistake made during the product support which affected the business? How to handle those kinds of issues?
SQL Queries, Oracle/plsql functions, group by functions with joins. basic to average sql. difficulty can vary depending on the person who is taking the interview.
Standard interview questions on the role, company.
Tell me about a time when you dealt with an angry customer and how you dealt with it
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