I should have been prepared for this one, but apparently it was still a surprise. What was my biggest challenge in the previous place of employment and how did I bring it to succesfull resolution.
Product Support Interview Questions
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tell about yourself
Why I want to join, my experience in troubleshooting
Trade Life cycle/corporate events (not to mention, these were good to have points in JD)
Q: Tell me about yourself and your experience.
During the process they asked me about my overall experience and my skills in interacting with people. During the technical test, after a 30 minute video of training on a product functionality, we did a role play where they were simulating a customer call on that specific functionality.
What is a technical weakness that you have?
Walk me through your previous roles — what were you originally hired to do? What metrics were used to evaluate your work? What would your previous co-workers say about you? What are some accomplishments you’re most proud of from your past roles? What are some downsides or challenges you’ve experienced in past roles?
what did you gain from your previous position.
Why did you apply to this position at TouchBistro? What is your experience with POS? What is your experience with networks and IOS products?
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