Product Support Interview Questions

2,283 product support interview questions shared by candidates

During the process they asked me about my overall experience and my skills in interacting with people. During the technical test, after a 30 minute video of training on a product functionality, we did a role play where they were simulating a customer call on that specific functionality.
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Product Support Specialist

Interviewed at Cornerstone OnDemand

3.2
Jan 16, 2019

During the process they asked me about my overall experience and my skills in interacting with people. During the technical test, after a 30 minute video of training on a product functionality, we did a role play where they were simulating a customer call on that specific functionality.

Walk me through your previous roles — what were you originally hired to do? What metrics were used to evaluate your work? What would your previous co-workers say about you? What are some accomplishments you’re most proud of from your past roles? What are some downsides or challenges you’ve experienced in past roles?
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Product Support Specialist

Interviewed at PetDesk

3.9
Aug 29, 2025

Walk me through your previous roles — what were you originally hired to do? What metrics were used to evaluate your work? What would your previous co-workers say about you? What are some accomplishments you’re most proud of from your past roles? What are some downsides or challenges you’ve experienced in past roles?

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