Q: Where do you see yourself in 5 years?
Product Support Interview Questions
2,283 product support interview questions shared by candidates
Asked me to tell a joke.
I was asked about my knowledge of SQL, but I was applying for a level one position so it did not require much SQL experience
"Cannot connect to the remote server" message displayed when a Palantir product user tried to login to their account.
Pretty easy algorithm to determine whether a string is a palindrome.
- Tell me about yourself - Difference between http and https and their ports? - What is zero day vulnerability - What is DDos - How the handshake happens with https - OSI network layers - At what layer email happens - How do you manage a situation where support has messed up the ticket and customer is really angry and frustrated with delay and confusion. - How do you build a strong relationship with customer. - What is Vulnerability management - What are the type of Vulnerability - tell me a situation when you had to deliver a bad news to the customer, how did you handle it. - What does your day look like? what are your daily activities - How many accounts or customer you have managed as CSM.
Tell us about a time you've had to give or receive negative feedback to/from a coworker?
The interview questions were just your typical HR questions and a few technical questions but it all depends on the department your interviewing for.
About previous role They only look for your communication skill, as they have maximum number of customers from US
self introduction where do you find yourself in 5 year why choosing this when you're from technical background
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