Product Support Manager Interview Questions

138 product support manager interview questions shared by candidates

Talked about past experience. One of the questions they asked is how to make a PB&J sandwich. There was also a critical thinking question: Suppose that you are standing in a hallway next to 3 light switches, which are all off. There is another room down the hallway, where there are 3 incandescent light bulbs – each light bulb is operated by one of the switches in the hallway. Because the light bulbs are in another room, you can not see them since you are standing in the hallway. How would you figure out which switch operates which light bulb, if you can only go the room with the light bulbs one time, and only one time? Then they emailed me a an assessment test which was about 30 min long. They also asked if you downloaded the app and tried the trial version.
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Product Support Manager

Interviewed at Base CRM

3.9
Nov 3, 2015

Talked about past experience. One of the questions they asked is how to make a PB&J sandwich. There was also a critical thinking question: Suppose that you are standing in a hallway next to 3 light switches, which are all off. There is another room down the hallway, where there are 3 incandescent light bulbs – each light bulb is operated by one of the switches in the hallway. Because the light bulbs are in another room, you can not see them since you are standing in the hallway. How would you figure out which switch operates which light bulb, if you can only go the room with the light bulbs one time, and only one time? Then they emailed me a an assessment test which was about 30 min long. They also asked if you downloaded the app and tried the trial version.

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