It's a technical position so they quiz you on your knowledge of networking.
Product Support Specialist Interview Questions
864 product support specialist interview questions shared by candidates
What do you know about Garmin?
What would you say in more important Technical Knowledge or Communication?
Tell me about a time you provided excellent customer service.
Mostly questions about the platform... really spend time knowing the product.
None of the questions were difficult. A few questions around... if you had a case where the customer is asking "this", what would you do etc.
I was asked How do I manage the work pressure.
what s my weakness
They gave some questions, and asked candidates to partner in 2 or 3, and play the roles of customer and staff, and see how we reacted in our roles play.
Why you looking for a change?
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