Give an example of a moment when you had to deal with a difficult customer at work. How did you come up with a solution to this issue?
Property Development Interview Questions
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Tell me about a time you had to deliver bad news to a customer.
Tell me about a time you had to persuade someone to see your point of view.
The interview was in 3 sections. 1. Getting to know the managers, then introducing myself. 2. BBI (Behavior Based Interview questions) tell me about a time questions.. time management, a time when you negotiated, a disagreement with a supervisor, handled a difficult customer, when couldn’t you complete a project, what’s my strength, what’s a weakness etc… 3. Housekeeping (going over some of the things that the recruiter mentioned in the phone screening like… do you have a workspace, need time off, etc After that, you can ask any questions you may have. The interview was about 45 mins, but the ladies made the space welcoming and comforting.
Tell me a time you went above and beyond for a customer and how did you know you exceeded their expectations?
Tell me a time when you had to use your communication skills to overcome an obstacle or a difficult customer. What was the outcome?
Tell us about yourself.
Tell me about a time when you had to deal with a difficult customer?
Name a time where you had to give someone difficult news
They asked about employment history within the field.
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