I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.
How do you handle stress?
How do you handle irate caller
Where do you see yourself in 5 years?
Ifbyiu won a million dollar after the interview abd didn't need to work, what would you do?
Nothing specific. Interview questions are pretty standard (teamwork, flexibility for OT, motivated).
The only question I recall is the only one that actually made me think. "What would you do if you found a bug?"
Describe a scenario where client was initially reluctant to speak with you Describe the biggest mistake you can make when speaking to a client What do you say when client sees your presentation of product as a commodity item? What are some examples of a good management style? What are some examples of a poor management style? How do you handle objections? Do you have any questions? Do you know this is a temporary position? (1 year)
Tell me about yourself. What is your availability?
What are your values and goals
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