How do you sell? Name a time that your manager gave you constructive feedback and you disagreed? What feedback did a manager give you that changed the way you sold? Challenging sales I have had and what they looked like? What you say to a customer that's in a hurry and only wants a quote and needs to think about it? How do you convert your leads? If a customer doesn't want to purchase an insurance policy what motivates you to try and make the sale? What did your sales numbers look like in previous roles? Why do you want to work for Liberty Mutual? What metrics did you work off of in other call centers? Where do you see yourself in 5 years? What does your close look like? How would I cross sell products?
