Tell me about your work experience
Remote Assistant Interview Questions
4,222 remote assistant interview questions shared by candidates
Are you okay making this amount per hour?
What interested you in this position?
Name a difficult situation and how were you able to resolve situation.
give an example of when you had to ask for help with a situation that you couldn't handle on your own. what was the resolution
Name, age, country, internet connection
How would you respond to an angry customer?
Generic scenarios of how we handled a customer issue and a manager was not around
How would you approach a member who is disengaged?
Scenario #1 Hi, I saw your ad on facebook and am really interested to try this. How much does this cost? Do you accept insurance? And how do I know my messages will be kept confidential? This is the internet after all. I look forward to your response - Chris Scenario #2 - Retention I will no longer be continuing my subscription as I can longer afford the service and my therapist is leaving the platform. I would like the charge that was just processed to be debited back to me, as I won't be using the service. - Jen Scenario #3 I had a terrible experience with my therapist. They always cancelled last minute and had limited availability. I want to be rematched, but I’m scared I’m losing time on my subscription. What can be done for me? - Dave Scenario #4 Please respond to this email and include the total amount refunded in your reply. Sadly, I am unable to afford therapy any further. My car broke down on the 101 and I have more bills to pay after my cat’s surgery. Can I please be refunded for the amount I did not use? - Linda Note: we process refunds by weeks of service, not by individual days. Monthly plans are 4 weeks/28 days of service billed up front. They are signed up for our $180 USD a month plan ($45 USD a week).
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