What qualifications do you have?
Remote Customer Service Interview Questions
4,222 remote customer service interview questions shared by candidates
Why do you believe Unitrust would be a good fit for you?
Why was I looking for a new position.
Name one time you were involved in changing a process.
Why did you choose HCL ?
Tell me about yourself and your experience. They also do mock calls.
Give us an example of when you have lied to get your way. They proceed to give examples of how the company has told "little white lies" to succeed.
How to troubleshoot a VOiP phone if call is not clear
Know troubleshooting methodology - steps to isolate problems with servers and networks
Numerous questions were asked focusing on the role, the company values and my personal experiences in similar positions and my understanding of what the role will entail
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