Remote Support Engineer Interview Questions

4,222 remote support engineer interview questions shared by candidates

Q: Our agents use a variety of computer programs and may have multiple windows open at one time (don't worry, we'll train you!) Help us understand how comfortable you are on a PC by selecting each of the following items that you have experience with:
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Remote Customer Support Agent

Interviewed at Foundever

3.9
Oct 15, 2021

Q: Our agents use a variety of computer programs and may have multiple windows open at one time (don't worry, we'll train you!) Help us understand how comfortable you are on a PC by selecting each of the following items that you have experience with:

Interviewer did a role play scenario where I was the tech and he was the customer. It was really laid back and not stressful. Customer states he has a red x on the wifi icon on a windows 7 laptop. I tell him to go to network connections and enable wifi adaptor.
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Remote Support Tech RST

Interviewed at Support.com

3
Apr 12, 2016

Interviewer did a role play scenario where I was the tech and he was the customer. It was really laid back and not stressful. Customer states he has a red x on the wifi icon on a windows 7 laptop. I tell him to go to network connections and enable wifi adaptor.

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