What is your definition of customer service?
Representative Interview Questions
264,006 representative interview questions shared by candidates
Are you willing to wait for the start date?
Mostly confirming and getting more information regarding what was on my resume. She told me that I would not be an employee but rather a sub-contractor and asked if I was familiar with the 1099 process for getting paid. Then she told me what the salary was and asked if that was acceptable.
Explain a situation where you witnessed a customer or coworker acting unethical and how did you take steps to resolve this
What are your strengths?
They wanted to know about my credit history. They asked if I had an insurance license, which I did. They wanted to know which life insurance companies I have sold for. They wanted to know which type of coverage I mainly sold--whole life, term, fixed securities, or universal life. They asked about my health insurance business such as who I was contracted with. They told me I do not have to sale securities and get my Series 6 or Series 7 license unless I wanted to. They wanted to know if I had a LLC or if I was an officer or director of a corporation. They told me that everyone has to fill our the Form U-4 to disclose all outside association memberships and/or business activities including your complete ten (10) year employment history with all 1099 independent contractor activity of any kind--absolutely no gaps in employment--fill in any unemployment periods too..
The question about irate customers. What will you do with one?
Why should we choose you?
Describe experience that would qualify me for a sales position.
Call center assesment
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