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Representative Interview Questions
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Tell me about your customer service skills?
why sales ?
Describe a time when you had to go over and beyond for a customer .
Tell me about a difficult situation you face and how did you resolve it?
How do you feel about data entry.
I was asked to describe a difficult customer service situation asnd how I resolved it.
How to handle an irritant customer?
How do you define integrity? Give an example of how you would handle a customer who spoke in a foreign language? Give an example of a time when you had to deal with an irate customer and how you handled it? If you overhear a co-worker giving wrong information to a customer what would you do? (Hint: wait till the customer left and give them the correct information and if possible call the customer to give the correct information)
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