What was one piece of hard news you had to deliver to someone? What is your availability?
Reservation Agent Interview Questions
1,012 reservation agent interview questions shared by candidates
do you have an option schedule
How do you indicate interest and that you're paying attention in a phone conversation? (Or something like that.)
What your previous manager tell me about your attendance
What is world class customer service and what does it mean to you
What would you do if you had to deal with a difficult guest ?
How would you deal with a disgruntled guest who has not had the most positive experience at the CN Tower?
Tell us of a time you and your team set a goal and achieved that goal.
Tell us of a time you and your team set a goal and achieved that goal.
What is an example of team work to you.
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