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Reservation Agent Interview Questions
1,012 reservation agent interview questions shared by candidates
About a time I went over and beyond
When can you start? Can you work nights and weekends Helpful if you have cruise experience
Nothing really difficult or unexpected. No traps or tricky bits. Just felt like meeting someone and talking about a job opportunity.
What is my Salary target? They asked for my background through all my previous companies before applying. They try to give me a mock call with the final interview
Did you get my message?
Name a time you gave excellent customer service? How would you deal with an irate passenger?
Describe a time you have used upselling in your previous jobs to add value.
How would you handle a customer being charged for a booking that they cancelled when it doesn't show in the system.
Why are you interested in working at Hawks Cay Resort?
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