Lots of questions related to Sales, reservations and troubleshooting. They gave me a scenario for a hotel booking on Feb 14 for a couple and the guest requesting to have the best offer and room and many others scenario to see if you pay attention to details, how to make a deal and close the sales etc
Describe a time when you were late for a meeting or obligation and how you handled that
Do you prefer to work in the call centre or remote?
Tell us about yourself ?
Are you sure you can do this type of work?
Why do you want to work at PetSmart?
Describe a time you had a difficult customer/situation What was the outcome and how did you turn it around?
What has been your biggest challenge in your work life? Who was your least favourite supervisor/manager, and how so?
What’s your Background in customer service
Tell me about a time your were given feedback by your leader/supervisor.
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