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Reservation Manager Interview Questions

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1,663 reservation manager interview questions shared by candidates

None really, the interview was pretty basic Customer Service questions. The person doing the interview, while nice, was very short with me, and didn't give much feedback. She also led me on to believe that I got the job, and said she would be in contact within 5 days. She got in contact with me on day 7(via email) to say they were going to "pursue" other candidates. So here I've been assuming I had a job, to find out 7 days later I don't. Very disappointing and lost a lot of respect for Enterprise.
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Work From Home Reservations Agent

Interviewed at Enterprise Mobility

4★
Oct 25, 2013

None really, the interview was pretty basic Customer Service questions. The person doing the interview, while nice, was very short with me, and didn't give much feedback. She also led me on to believe that I got the job, and said she would be in contact within 5 days. She got in contact with me on day 7(via email) to say they were going to "pursue" other candidates. So here I've been assuming I had a job, to find out 7 days later I don't. Very disappointing and lost a lot of respect for Enterprise.

Interview Questions: Only 3 EASY questions BUT be prepare to answer with the START model again. The more details you give and the more abroad you answer with the START model the BEST. 1.Tell about a time you had a customer asking for something you could not delivered. 2. Tell me about a time you had to offer a product to a client and the person had no idea about the product. ( I don't remember exactly the question but it was something like that) 3. What was the job you most liked it or not and why? My recruiter was really nice!! And before the interview they first talk about the company, benefits and play a video of an employee working from home since this position is HOME based. Also they separate the applicants in groups of 4 people and interview everybody at once same question for all. You might be 1st one to answer the 1st question but then in the second question you might be the third in answering, they do it like that so that everybody has the chance to answer in different numbers instead of being the first one or third one in answering all questions. So the recruiter is picking who is answering the question in the first, second, third and fourth place and rotates everybody. Get the idea! I was an easy interview for me...
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Reservations Crew

Interviewed at JetBlue

3.6★
Jul 21, 2016

Interview Questions: Only 3 EASY questions BUT be prepare to answer with the START model again. The more details you give and the more abroad you answer with the START model the BEST. 1.Tell about a time you had a customer asking for something you could not delivered. 2. Tell me about a time you had to offer a product to a client and the person had no idea about the product. ( I don't remember exactly the question but it was something like that) 3. What was the job you most liked it or not and why? My recruiter was really nice!! And before the interview they first talk about the company, benefits and play a video of an employee working from home since this position is HOME based. Also they separate the applicants in groups of 4 people and interview everybody at once same question for all. You might be 1st one to answer the 1st question but then in the second question you might be the third in answering, they do it like that so that everybody has the chance to answer in different numbers instead of being the first one or third one in answering all questions. So the recruiter is picking who is answering the question in the first, second, third and fourth place and rotates everybody. Get the idea! I was an easy interview for me...

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